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Wage & Hour Violations Cost Chicago Restaurant $697,000 in Back Wages Under Increased DOL Enforcement

A popular Chicago restaurant has been ordered to pay $697,295 in back wages to 60 employees after a federal investigation uncovered serious wage and hour violations, including workers receiving tips only as their primary form of compensation.

This case reflects the U.S. Department of Labor’s intensified enforcement actions under the Biden administration, particularly targeting food service establishments where wage and hour violations are widespread.

What the Investigation Found

The U.S. Department of Labor’s Wage and Hour Division (WHD) determined that the restaurant:

  • Allowed employees to work for tips only, without proper hourly wages

  • Failed to pay the required minimum wage

  • Did not pay overtime for hours worked beyond 40 in a week

  • Misused the tip credit, violating key FLSA requirements

  • Did not maintain accurate timekeeping or payroll records

  • Failed to ensure employees received all tips they earned

These violations led WHD to recover $697,295 in back wages owed to 60 affected workers.

Illegal Tip Practices Triggered Major Penalties

Key findings revealed that the restaurant:

  • Relied on customer tips as the sole compensation for some workers

  • Failed to pay full cash wages to tipped employees

  • Did not provide the mandatory tip credit notice

  • Improperly allocated tips to cover wages

  • Did not ensure tipped workers were earning at least the required minimum wage

Under the Fair Labor Standards Act (FLSA), employers cannot use tips as a substitute for wages.

Why This Case Matters for Restaurant Owners

This Chicago case sends a clear message:
Federal regulators are prioritizing wage violations in the restaurant industry.

Restaurants that rely heavily on tipped labor are at high risk because:

  • Tip credit rules are complex

  • Managers often misunderstand what is legal

  • Poor documentation leads to automatic liability

  • Off-the-clock work is common

  • Dual jobs (tipped vs. non-tipped duties) are hard to track

  • Employees are now more aware of their rights

Even small administrative mistakes can escalate into six-figure penalties.

Financial Consequences for the Employer

The consequences of these violations included:

  • $697,295 in back wages

  • Liquidated damages equal to unpaid wages

  • Potential civil money penalties

  • Mandatory changes to payroll practices

  • Increased federal oversight

  • Significant reputational harm

For many restaurants, penalties of this size can threaten long-term stability and operations.

Common Wage & Hour Violations in Tipped Restaurants

Restaurants often unknowingly break federal law by:

  • Paying workers tips only

  • Applying the tip credit incorrectly

  • Not paying overtime properly

  • Allowing off-the-clock work

  • Failing to track tipped and non-tipped duties

  • Missing key onboarding and payroll documentation

  • Misclassifying workers or paying day/weekly rates

These issues are among the most common triggers of WHD investigations.

How Restaurants Can Protect Themselves

To avoid costly enforcement actions like this Chicago case, restaurants should:

  • Conduct a wage & hour compliance audit

  • Review all tip credit and tip pooling practices

  • Ensure overtime is calculated and paid correctly

  • Implement accurate timekeeping systems

  • Maintain clear documentation for all employees

  • Train managers on wage and hour laws

  • Work with HR compliance professionals experienced in hospitality

Being proactive can prevent severe financial and legal consequences.

To understand how these violations happen and how to prevent them, read our Ultimate Guide to Wage & Hour Compliance for Restaurants.”

Protect Your Restaurant Before a Wage & Hour Violation Becomes a $697,000 Problem

Most restaurants discover their violations only after an investigation has already begun.

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